Relevant and Real-time Reporting

Relevant and Real-time Reporting

Problem

  • Information is maintained locally and not shared across the organization
  • Relevant alert information does not reach all groups within the organization.
  • Users need to sort through a multitude of alert data to identify the alerts that are relevant to them.
  • Lack of visibility into the status of an alert without manual follow-up through phone calls & emails.

Cause

Current methods of disseminating and viewing alert information include

  • Alert information being sent to different departments and locations in an email distribution.
  • Details about the status and activities related to an alert are maintained locally.
  • Follow-up on the status of an alert is a manually intensive process through follow-up phone calls and emails.
  • Reports are created manually and are limited to the department or local facility level.

Solution

Centralized processes & systems enable enterprise-wide visibility into alert status and activities.

Automated status updates enable easy visibility into alert status.

Automated distribution filtering ensures relevant alerts are sent to the correct individuals in a timely manner.

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