Scalable, Intuitive and User-friendly Platform
Problem
Individuals spend time sorting through information that is not relevant to their area, instead of responding to the relevant alerts.
Organizational overhead cost increases to create and maintain a process and system at each location or groups. Manual tracking of status and activities related to alerts wastes valuable time and resources.
Cause
Current methods of tracking and reporting include
- Multiple processes across various parts of the organization
- Information being disbursed and gathered in disparate and inconsistent format
- Process and data tracking is specific to a particular area or group
- Each group develops its own process, templates, and system that is manually intensive
Solution
Single web-based system that provides a consistent and automated platform for alert distribution
ManageRecallsTM 's common, shared system ensures uniformity and scalability across all locations and departments and enables enterprise-wide visibility into alert status.
Escalation feature ensures alerts are acted upon in a timely fashion and reduces time spent manually following up on alert status.